Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag a new site for us to look at? Here's how to reach the team behind notbeforetea.co.uk.
How to reach us
The quickest way to contact us is by email at [email protected]. We read every message and try to reply within a couple of working days, though it can take longer during busy periods. Please include as much detail as possible if you're reporting an issue with a specific brand — the casino name, the date, and what happened — so we can look into it properly.
What we can help with
- Questions about how we rate and rank the operators featured on this site
- Corrections or updates if you think a review, bonus term or fact is out of date
- Suggestions for casinos not on GamStop that you'd like us to research
- General feedback on the site, its content or how it could be more useful
- Media or partnership enquiries
What we can't help with
We're an independent review site, not a casino operator, a payment processor or a regulator. That means we're not able to:
- Access, manage or close an account at any of the brands we cover
- Process deposits, withdrawals or refunds on a customer's behalf
- Resolve disputes directly with a casino — that has to go through the operator's own support team, or its licensing body
- Offer financial, legal or medical advice
For account-specific issues, your first port of call should always be the support channel of the casino itself. If you're concerned about your own gambling, or want to understand how self-exclusion schemes work, our Responsible Gambling page is a better starting point than contacting us directly.
Before you get in touch
A lot of common questions are already answered elsewhere on the site. If you're trying to work out which operator suits you, our comparison of non GamStop casinos in the UK covers rankings, bonuses and payment options in detail. If you want to know more about who compiles our reviews and how the site is run, that's covered on our About Us page, and our Terms and Conditions set out the rules for using this site.
A note on independence
Non Gamstop Casinos may earn commission when readers click through to a casino from this site, but that never decides how a brand is rated or ranked. If you contact us with feedback that contradicts something we've published, we'll check it against our own research rather than dismiss it — accuracy matters more to us than any single listing.
Reminder
Everything on this site is intended for readers aged 18 and over. If you're contacting us on behalf of someone underage, or with a query about age verification, please say so clearly in your message so we can direct it appropriately.